We hired 2 bikes yesterday in Paris, although it took a little working out at first we managed to do in a reasonably short time.
It mentioned that the deposit would be requested from your bank but 'NOT TAKEN', on returning our bikes we realised our deposits had not been returned even the next day....financially, this caused us a little problem.
I ended up telephoning the help line about this and they informed me as a foreigner the deposit will take up to 15 DAYS to be returned to our account !!
15 DAYS!!! - how can this be, it is truly ridiculous, on the machine it says it does not take the deposit! - this has made us both seriously angry and caused us problems for the remainder of our time here in Paris...
We will not be hiring theses bikes again, the metro is far cheaper!!
Disgusting how they can keep your deposits for this long!
IT IS JUST NOT ACCEPTABLE!!
